Chuck responded within 24 hours to my Home Advisor request. Less than 24 hours later, he delivered the rock. Due to a misunderstanding (because all our communication had been via phone with the hurry if the job), part of the delivery was left in the incorrect spot. When I notified Chuck, he offered to come back the next day and move the rock. I got home to find that he had not only moved it but had gone above and beyond by taking it out when all we had agreed upon was a tailgate dump if possible. I would recommend him and definitely hire him again.